Impact of Technology on Healthcare`

Impact of Technology on Healthcare

For a long time, the healthcare system in America has been in a big crisis and the objective of providing quality, safe care to patients has remained elusive. The system has been plagued by numerous challenges, leading to the conclusion that “there is no guarantee that any individual will receive high-quality care for any particular problem” (Institute of Medicine, 2003 para.2). Staggering numbers of patient deaths occasioned by medical errors provide an illustration of the problem, and deeper investigations into the problem revealed a major issue in healthcare: poorly designed processes together with systems (Institute of Medicine, 2003). Precisely, the American healthcare system has been worryingly disorganized and lacked integration together with coordination between clinicians/departments (Institute of Medicine, 2003). As a result, effective communication within the healthcare system has been elusive; the different departments have operated as distinct entities, thus hampering collaboration and effective communication.

Technological advances have greatly helped to improve communication within healthcare systems. Unlike in the past where clinical staff worked in specialized groups/teams, technology now facilitates smooth communication across teams. A good example of how this takes place would be the concept of electronic medical records (EMR), which enable all care providers to share patient information in a timely way so that patients receive appropriate care. EMRs are a computerized technology used in storing and managing information about patients so that both the patient and healthcare providers can access it anytime they need it. Information stored and managed via EMRs includes medications, the patient’s medical history, and test results (Knorr, 2018). With easy access to such information, healthcare providers can provide accurate, more focused care to patients. From the above, it may be concluded that technology has positively impacted the issue of communication in healthcare.


Institute of Medicine. (2003). Health professionals education: a bridge to quality. National Academies Press.

Knorr, R. (2018). The negative effects that medical technology has on patients.

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